• Requests must be submitted in writing to CDR
• Cancellations received up to 10 business days prior to class will be refunded in full or have the
option to transfer to a later class without additional rescheduling fees.
• Cancellations within 4-10 business days of the first day of class will be 25% refunded
• Cancellations within 3 business days prior to class, no-shows, or inability to complete the full
class are not eligible for refunds.
• Substitutions may be made in writing up to the 1st Day of training time without additional fees
• Transfer requests within 10 business days prior to Day 1 of class will be subject to an additional
20% reschedule fee. Transferred classes must be completed within 1 year from the date of the
original class.
• Refunds may take up to 30 days
Revision approval date 2023-09-19
CDR is committed to a policy of Equal Opportunity and will not discriminate based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identification, gender expression, pregnancy, age, physical or mental disability, veteran or military status, genetic information, marital status, or any other legally recognized protected basis under federal, state, or local law.
Email & Phone Reception Hours
Monday - Thursday
10 a.m. to 4 p.m.
Mediation by Appointment Only
Monday - Saturday
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